Market Information

The European Vending & Coffee Service Association publishes information on an annual basis outlining the latest statistics and insights into the vending and Office Coffee Service (OCS) industry. This information can assist companies to make intelligent business decisions to the next years by evaluating the key market trends.

How do I obtain the report(s)?

  • Members have free access to all EVA market reports and can request their own personalised copy of the reports from the EVA Secretariat.
  • Non Members can contact the EVA for more information on the reports, the relevant contents page, and receive a tailored price.

Three current reports are available:

EVA Market Report on European OCS & Vending

The Market Report, published in September 2023, is available and is based on industry data from 2022 with a new contemporary and easier to understand layout.

As in previous years, this edition of the report is divided into an overall European as well as individual country reports.

  • The European report includes data on the latest facts and figures about the vending industry and key insights 2022, identifies important trends, and also provides a general summary of 24 European markets.
  • 24 individual country reports provide further detailed information of that particular market, including sales value development, average vend price, top operators etc. This year, the report also provides for the first time some insights into smart fridge and water dispensers.

EVA & GFK Consumer Behaviour Report: working population

The report, carried out by GFK on behalf of the EVA, covers four of the main vending markets in Europe – namely France, Germany, Italy and Spain – as well as a short comparison of the key differences between the countries. The report focuses on the coffee and purchased food landscape from the working population, and covers consumption both at home as well as out of home, as well as a specific look into the behaviour with regards to vending machines.

The EVA invested in this report in order to understand more clearly the changes in consumer preferences since the start of the COVID-19 pandemic and how this has translated into the most relevant and useful purchasing behaviour in relation our sector. The report specifically provides findings on coffee preferences of workers at the workplace, at home and during the commute, as well as food purchases in the same environments.

Indeed the findings are particularly useful in understanding the latest trends in the context where that working from home has become much more prevalent. As such the EVA believes that the report could be particularly useful for companies seeking to invest in additional and/or innovative workplace solutions.

EVA Report on the use of bottled water in vending

The Report – published in April 2022 – investigates how bottled water is currently provided in the vending industry, outlines what formats for bottled water are being used and to what extent, and reveals if European and national policies focused on sustainability are impacting the demand for water in vending machines.  The new report is based on the more than 130 responses from European bottlers and vending machine operators to a series of targeted questions and outlines a number of interesting findings, including:

  • Over half of operators say sales of bottled water has increased in the last 5 years;
  • 42% of operators say PET bottles are the only format for bottled water in their machines, but this varies in different markets;
  • Almost half of operators say that there has been an increased demand from clients for water dispensers.