When crises arise, many people are quite quick to claim that things will never be the same as before. Often though, almost everything returns to normal as we saw for example after the 2008 economic and financial crisis. On the other hand, Covid-19 has triggered some ground-breaking changes in our societies and lifestyles and this time the probability that some of these changes remain permanent could be quite high.
Adapting to new situations is key to overcome challenges, and opportunities always pop up during crises. Workplaces and more generally our way of working has been seriously affected by the Covid-19 restrictions – indeed, employees in many sectors have worked much more from home, have commuted less to the workplace and consequently have consumed less on-the-go and in the workplace. Nearly 80% of Vending and Office Coffee Service machines are placed in companies and their operators have experienced a huge downturn in the past months. Nevertheless, opportunities for the industry are here, but only if trends are interpreted correctly and business models are adapted.
The objective of the webinar on 29 September 2020 was to understand better how the Covid-19 crisis has and will affect the working environment in many companies and how vending operators can meet the new expectations of the consumers in the workplace.
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